This paper is a result of the PHD project of J. Pedro Domingues and it involved the collaboration of the HErg and the Research Group in Quality and Excellence, which is a research group also based in the Industrial Engineering Departament of the UMinho. The paper has the following reference:
– Domingues, JP, Sampaio, P, Arezes, P (2014). Analysis of integrated management systems from various perspectives. Total Quality Management & Business Excellence, vol. 26, 11/12, pp. 1311-1334 [doi:10.1080/14783363.2014.931064] (available here).