Chapter published in an international book

capaJ. Pedro Domingues, Paulo Sampaio and Pedro Arezes have developed a chapter about maturity assessment in management systems, which resulted from an invitation for an international book edited by three Spanish colleagues and published by Springer. The full reference is of the chapter is:

– Domingues, JP, Sampaio, P, Arezes, P (2015). Chapter 11 – Integrated Management Systems: A Model for Maturity Assessment. In Peris-Ortiz, M et al. (Eds). Achieving Competitive Advantage through Quality Management: Springer. (more info abou the book available here)

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